Oregon has received approval from the U.S. Department of Agriculture’s Food and Nutrition Service (FNS) to extend the 10 day time period allowed to request replacement of food purchased with SNAP benefits that was lost or destroyed due to the Rowena Fire (June 11, 2025) in Wasco County and the Alder Springs Fire (June 16, 2025) in Deschutes and Jefferson counties.
New deadline for SNAP replacement benefits
Households in the approved counties below now have until the following dates to report food losses and request replacement benefits:
- July 11, 2025, for impacted residents of Wasco County
- July 16, 2025, for impacted residents of Deschutes and Jefferson Counties
What about other counties?
For individuals who live in a county not listed above, the standard 10 day rule remains in effect. Replacement requests must be made within 10 days of the incident, and verification may be required.
How to request SNAP replacement benefits:
Individuals who experienced food losses due to the fires can submit a request for replacement benefits using one of the following methods:
- By phone: Call 1-800-699-9075 or 711 (TTY)
- In person: Visit a local office (find locations at: Oregon.gov)
- By Mail: (Requests must be received by the deadline)
ONE Customer Service Center, PO Box 14015, Salem, OR 97309
- By email: Send requests to Oregon.Benefits@odhsoha.oregon.gov
- Online: Submit requests via the ONE online portal
The information necessary to make a request is available in the form 347D: https://sharedsystems.dhsoha.state.or.us/DHSForms/Served/de0349d.pdf
When does the waiver end?
The waiver remains in effect until:
- July 11, 2025, for Wasco County
- July 16, 2025, for Deschutes and Jefferson Counties
After these dates, the standard 10-day reporting rule will apply.
About the Supplemental Nutrition Assistance Program (SNAP)
SNAP provides monthly food benefits to help low-income households buy healthy food. If you qualify, the SNAP program allows individuals and families pay for groceries at authorized stores, learn about nutrition and get job training and support. For more information or to request SNAP replacement benefits, contact your local office or visit the Oregon SNAP benefit website or call 800-699-9075.Oregon Department of Human Services
971-375-3229
https://www.oregon.gov/odhs/