E911 rate increases January 1
The Oregon Emergency Communications (E911) tax rate will increase from $1 to $1.25, beginning January 1, 2021.
Phone companies and retailers are required to collect the tax and pay it to the Oregon Department of Revenue. The E911 tax provides about 24% of the total operating costs for 9-1-1 centers in Oregon.
Examples of products or services subject to the E911 tax include:
• Landline telephone service.
• Voice over Internet Protocol (VoIP) service.
• Wireless telephone prepaid or postpaid service.
• Additional prepaid minutes, regardless if the purchase is made at a retailer’s physical location, online, or over the phone.
Examples of products or services not subject to the E911 tax include:
• Phone accessories such as batteries, chargers, phone covers, etc.
• Ringtones.
• Long-distance phone cards.
For more information on the state 9-1-1 program and how Oregon E911 tax revenue is used, visit the Oregon Office of Emergency Management website.
To get tax forms, check the status of your refund, or make payments, visit www.oregon.gov/dor or email questions.dor@oregon.gov. You can also call 800-356-4222 toll-free from an Oregon prefix (English or Spanish) or 503-378-4988 in Salem and outside Oregon. For TTY (hearing or speech impaired), we accept all relay calls.
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Media Contact:
Rich Hoover
Public Information Officer
503-983-1247
richardd.l.hoover@oregon.gov
