Vehicle For Hire Services Last updated 01/16/2025
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Prerequisites and Requirements
Prerequisites
Complete the Vehicle for Hire Driver Permit Application and provide the following:1. Make, Model, Year and License Number of vehicle
2. Oregon Driver's License Number.
3. Proof of current personal automobile liability insurance as required by State law.
4. Current color photograph, wallet or passport size, showing only the face and shoulders.
5. Written notice of compliance from Operator.
Required Documentation
Vehicle for Hire Permit ApplicationDriver's License
Motor Vehicle Registration
Written Notice of Compliance from Operator
Examination Information
No requirementContinuing Education Requirements
No requirementBonding Requirements
Not required.Insurance Requirements
Proof of automobile liability insuranceAdditional Information
Other Information
TNCs shall maintain records of all trips made by all drivers for at least one year from the date of the trip. The data may be aggregated and/or anonymized, and shall at a minimum include the locations by ZIP code of trip origination and destination, vehicle miles traveled, trip origination and completion times, trip duration, and passenger wait times from a driver's acceptance of a request for passenger pick-up. The City may require a TNC to enter a data sharing agreement in order to receive a license.All vehicles operating for a TNC or Taxi Company shall be clearly marked with the company name or logo. Vehicles operating for a Taxi Company shall include the company name or logo, phone number and a vehicle identification number in plain sight. Vehicles operated solely for TNC services shall be clearly marked as operating for the TNC, although any vehicle marking requirements imposed by a TNC may apply. The TNC's software application or website shall display for the passenger the make, model and license plate number of the TNC vehicle.
TNC drivers may not accept street hails, and may only accept rides arranged through a TNC's digital network.
Operators shall implement and maintain at all times a zero tolerance policy on the use of drugs or alcohol applicable to all drivers employed by or affiliated with the company while providing vehicle for hire services. Companies shall provide notice of the zero tolerance policy on their website and/or have it clearly displayed in each vehicle. The notice must include contact information to report a complaint about a driver for possible violation of this policy. A company shall immediately suspend a driver upon receipt of a passenger complaint alleging violation of the zero tolerance policy for at least the duration of the investigation of the complaint.
Operators must provide reasonable accommodations to passengers with disabilities, including passengers accompanied by a service animal, passengers with hearing and visual impairments and passengers with mobility devices and must comply with all applicable requirements of the Americans with Disabilities Act.