Refund Policy

Refunds may be made up to the exact dollar amount of the original transaction. Refunds must be issued to the same credit card used to process the original transaction. Cash refunds are prohibited. The agency will comply with Payment Card Industry (PCI) data security standards related to credit card chargebacks.

Fulfillment Policy

Thank you for your payment. Your credit card will be charged as soon as the transaction is verified. Services will be provided in accordance with the requirements of ORS 671.310 to 671.459 and OAR Chapter 804. For registration renewal, this will generally be within 10 business days of receipt of payment and a complete renewal application.