Employment Services Supervisor 1 (7247)

CLASS SERIES CONCEPT AND ACCOUNTABILITIES

The Employment Services Supervisor is responsible for the effective operations of cross-functional teams that provide federal and state employment and unemployment programs. Positions oversee the daily supervision, evaluation, and delegation of work.

TYPICAL JOB DUTIES

Exercise supervisory authority over a team of subordinate staff. Supervise, hire, promote, train, monitor performance, develop, coach, discipline, and provide direction to employees. Respond to and resolve employee grievances. Assign and evaluate work. Promote a diverse and welcoming work environment. Promote safety practices in performance of all work activities.

Plan, organize, and manage the work of the unit to ensure service delivery and performance expectations and outcomes meet all mandated state and federal core performance measures and standards.

Interpret programs and policies to staff. Develop, implement, and evaluate procedures and systems.

Participate in the management of all department programs and oversee facility operations. Assist management in developing program rules, policies, long- and short-range goals, plans, and program evaluation. Assist in the development and preparation of the program budget and participate in forecasting additional funds needed for staffing, equipment, materials, and supplies. Assist in contract administration.

Develop and maintain close, effective working relationships with local businesses and community partners through the oversight of employment and unemployment support programs.

Oversee employment and unemployment support programs for Oregonians, businesses and communities during times of unemployment through the payment of unemployment benefits, recruiting and referring qualified applicants to employers, and providing employability development and other resources to diverse job seekers.

The accountabilities and job duties are characteristic of the type and level of work associated with these classes. Individual positions may do all or some combination of the accountabilities and job duties listed, as well as other related responsibilities.

DISTINGUISHING FEATURES

This is a two-level classification series.

Supervision is the direct interaction with subordinate positions to provide work direction and assignments. Supervisors are accountable for communicating decisions regarding strategic and operational plans set by management and assigning tasks to fulfill those strategic and operational objectives. At this level, supervision is largely within a singular field, and the focus is more immediate.

Supervisor 2

Positions at this level provide general supervision to coordinate and oversee daily activities, set priorities, provide training, and ensure the completion of tasks.  Positions typically supervise a variety of vocational, technical/paraprofessional staff, or lower-level supervisors. 

Supervisor 1

Positions at this level provide immediate direct supervision and are accountable for day-to-day oversight of operational activities. Positions supervise employees performing similar work with less-complex, routine, or production functions. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job.

ENTERPRISE COMPETENCIES

Oregon State Government has established a set of enterprise-wide values and competencies to inform what characteristics and behaviors to seek in managers.

Supervisors should have a proficiency of proficient- to advanced-level for the enterprise competencies below:

• Communication
• Innovation
• Intentional Engagement
• Mentoring and Developing People
• Stewardship
• Business Acumen

For more information on the enterprise competencies and proficiency levels visit https://www.oregon.gov/das/HR/Documents/mgr_comp.pdf.