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Policies

Refund Policy

Items ordered in error by the customer – Refunds will be made less a $20 processing fee.

Incorrect items shipped by the Bureau of Labor and Industries – A refund will be made up to the exact dollar amount of the original transaction.

Refunds must be issued to the same credit card used to process the original transaction. Cash refunds are prohibited.

Refunds will be made up to 30 days from the purchase date. No refunds or exchanges will be made after 30 days.

Fulfillment Policy

Thank you for your order! Your credit card will be charged as soon as the transaction is verified. You may expect to receive any handbooks ordered within one to two business days (download link via email) and any posters ordered (via USPS) within two weeks of your order.