Return and Refund Policy
Refunds must be for the exact dollar amount of the original transaction. Refunds must be issued to the same credit card used to process the original transaction. Cash refunds are prohibited. The agency will comply with PCI security standards related to chargebacks
Card will be charged within 3-5 business days and service provided within 10 business days.
Links to Other Sites - A Disclaimer
When you follow a link to one of these sites neither the State of Oregon, nor any agency, officer, or employee of the State of Oregon warrants the accuracy, reliability or timeliness of any information published by these external sites, nor endorses any content, viewpoints, products, or services linked from these systems, and cannot be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of their information. Portions of such information may be incorrect or not current. Any person or entity that relies on any information obtained from these systems does so at his or her own risk.
Information Collected When You Browse State Web Pages
If you browse or download information during your visit to this web site, we collect and store only the standard data collected by all web server software. That information is:
- The Internet Protocol (IP) address used for your connection (but not your e-mail address). The IP address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet IP to respond to your browser request. Example: 220.127.116.11;
- The domain name assigned to your IP Address (if there is one). Example: somename.com;
- The type of browser and operating system you used. Example: Mozilla/4.0 (compatible; MSIE 4.01; Windows NT; IE4WDUS-1998101501);
- The date and time you visited this site;
- The web pages or services you accessed at this site; and
- The web site you visited prior to coming to this web site. (Note: this is included so that summary analysis can be done on how visitors get to our site, i.e., from a search engine, from a link on another site, etc.)
We do not track individual user navigation choices. We do, however, summarize the information listed above to determine:
- what organizations are our most frequent users (item 2 above) to better target our content for the audience
- what browsers are being used on our site to determine what techniques we should use to develop pages that will work with different browsers (item 3 above).
- how often our pages are being visited (item 5 above).
- the traffic from organization names such as search engines that direct people to the site (item 6 above)
For site security purposes and to ensure that this service remains available to all users, this site may monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. If security monitoring reveals evidence of possible abuse or criminal activity, system personnel may provide the results of such monitoring to appropriate officials. Except for authorized law enforcement investigations, no attempts are made to identify individual users or their usage habits. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the state law and federal statutes including the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.
All information on this site is a public record unless an exemption in law exists. ORS Chapter 192 contains the Oregon Public Records Law.
In the State of Oregon, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by state government. At the same time, there are exceptions to the public's right to access public records based on the privacy of individuals. Both state and federal laws provide exceptions. We may request personally identifiable information from you in order to provide requested services, but such information is handled as it would be for an in-person visit to a governmental office.
Personal Information and Nondisclosure
"Personal information" is information about a person that is readily identifiable to that individual, such as an individual's name, address and telephone number. Such personal information may be exempt from disclosure if disclosure would constitute an unreasonable invasion of privacy under the circumstances. A domain name or Internet Protocol (IP) address is not considered personal information. Most information collected by state government is assumed to be open to the public unless specifically exempted. ORS Chapter 192 contains the Oregon Public Records Law. Under this law, individuals are permitted to request that public officials not disclose a public record that contains their home address and telephone number under certain circumstances. ORS 192.445 specifies how to request non-disclosure.
All information collected at this site becomes a public record unless an exemption in law exists. ORS Chapter 192 contains the Oregon Public Records Law.
See Public Disclosure section above for more information on email privacy.
Requesting Personal Information Inspection
You have the right to review information collected about you by this site. Contact the agency that provides the service you requested.
This site uses the industry standard encryption software Secure Socket Layer (SSL) to enable secure transmission of data. The URL in your browser will change to "HTTPS" instead of "HTTP" when this security feature is invoked. Your browser may also display a lock or key symbol on its task bar to indicate invoked secure transmission. If these indicators are not present, information may be susceptible to interception by other parties. Most Internet e-mail communication is not considered secure. If you are communicating sensitive information, consider sending it in by postal mail or contacting the agency by phone.
A cookie is a small text file created by a Web server and stored on your computer hard drive. Cookies save unique information that the Web server can access while you are browsing our Web site. Typically, cookies save information such as your site preferences, the date you last looked at a specific page, or a random number used to identify your particular Web session. Cookies help us measure how many visitors come to our Web site and how many of these visitors are new or returning.
Cookies placed on your computer by our Web management tools are written so they can only be used by our Web tools, and they only retrieve specific information. We do not gather information from you, from other cookie files, or access any other information on your computer.
Oregon E-Government provides E-Commerce services to state agencies. The Oregon transaction payment engine (TPE) option enables agencies to use an efficient internet payment solution while following statewide policies and procedures. The E-Government team work together with the Office of the State Treasurer to help agencies select the best option for their business needs.
The Transaction Processing Engine (TPE) is a full-fledged, enterprise electronic transaction processing and management system. It sits at the heart of all of enterprise portals to process, report, and disburse payments from all channels, including web, counter, IVR, and mobile. As TPE processes all payment types, it is a central repository for all transactions. Designed to be implemented in a “plug-and-play” manner, TPE not only accelerates the time to bring online services to market, but also adds huge efficiencies around financial reconciliation, merchant services management, and customer service.
To make goods and services available to you online, the E-Government program has developed an E-Commerce system for state agencies. We use state of the art technology to keep your billing and payment information safe.
You don't need to wait in line to be able to buy goods or services from the state. In fact, you can make most purchases in less than 10 minutes.
With the E-Government E-Commerce system, you are not limited to doing business during "government business hours". You can do business when it is most convenient for you. You can also do business with the State from the privacy of your own home.
E-Commerce transactions are secure. We use state of the art encryption technology to protect your payment information. And we use industry-standard Visa/MC payment methods to process online transactions.